Thank you for choosing ACT. Below please find important Patron Information. To help in planning your visit and to ensure the best experience possible, we have provided information about dining, directions, parking, and more. If you have any questions, we’re here to help you!
See the latest on our COVID-19 safety policies and procedures.
Contact us at service@dev.acttheatre.org or 206.292.7676 (12:00pm-5:00pm, Tues-Fri).
Address: 700 Union Street, Seattle, WA 98101 (intersection of 7th & Union, downtown Seattle)
Directions to ACT
From South via Interstate 5
- Take I-5 northbound to exit 165 onto Seneca Street.
- Turn right onto 6th Avenue, then right onto Pike Street.
- Turn right onto 7th Avenue. ACT will be on your left at the end of the block.
From North via Interstate 5
- Take I-5 southbound to exit 165B onto Union Street. ACT will be on your right as you exit the freeway.
From East via Interstate 90
- Take I-90 westbound to exit 2C for I-5 N toward Vancouver B.C.
- Follow signs for Madison Street/Convention Place and merge onto 7th Avenue.
- Turn left at Seneca Street.
- Take the 1st left onto 6th Avenue.
- Turn right on Pike Street, then take the first right onto 7th Avenue. ACT will be on your left at the end of the block.
Parking Options
We have secured discounted rates available for ACT Theatre patrons from our parking partner, LAZ Parking. Parking can be pre-purchased on the Directions & Parking page of our website.
Parking is available at many downtown locations, including:
- Convention Place Parking (enter on 7th Avenue between Union and Pike). Parking for people with disabilities is available at the Convention Center Garage. If you require wheelchair-accessible seating, please contact our Ticket Office, service@dev.acttheatre.org or 206.292.7676.
- 7th & Pike Parking (located above the Cheesecake Factory; enter on 7th Avenue, between Pike and Pine)
- Union Square Parking (enter at the intersection of 7th and Union, opposite ACT)
- Pacific Place (enter on 6th Avenue, north of Pine Street)
Passenger Drop-Off Area: A passenger drop-off area is conveniently located just off the right lane of Convention Place (in the Convention Center underpass); you may enter ACT via our main doors on Union Street.
For real-time downtown parking information, you can visit www.seattle.gov/transportation/epark.
Downtown parking generally costs between $6 and $10.
Bus Routes to ACT
Nearly all major bus routes with downtown destinations have stops within a few blocks of ACT. For more information about the routes nearest you, call Metro’s 24-hour Rider Information hotline at 206.553.3000, or visit http://metro.kingcounty.gov/.
Emergency Evacuation Procedures
In the event of an emergency, please wait for an announcement for further instructions. Ushers will be available for assistance.
Emergency Number
The theatre’s emergency number in the Union lobby is 206.292.7667. Leave your exact seat location with your emergency contact in case they need to reach you.
Smoking Policy
Smoking is NOT allowed in any part of the theatre or within 25 feet of the entrance.
Firearms Policy
No firearms of any kind are allowed in any part of the theatre.
Food
Food is not allowed in the theatre.
Accessibility
ACT offers the Figaro MobiTxt® Closed Captioning System for audience members who are Deaf/ Hard of Hearing (HH). This system is offered at multiple performances for each production of our Mainstage season (please check with the ticket office about availability for productions outside our Mainstage season). Devices can be requested upon arrival at the theatre. ACT is also equipped with the Williams Sound® Audio Equipment, which amplifies stage sounds with the aid of headsets (ask staff for assistance). ASL interpreted performances for the Mainstage Season are offered at least once per play (check the website or contact the Ticket Office for ASL dates). Wheelchair seating is also available.
Lost & Found
Call 206.292.7676 between 12:00pm and 4:00pm, Tues-Fri.
Address & Website
ACT is located at 700 Union Street, Seattle, WA 98101. Ticket Office Phone: 206.292.7676. Administrative Office Phone: 206.292.7660. Fax: 206.292.7670. Website: acttheatre.org.
Group Sales
Groups of 10 or more can save. Email groups@dev.acttheatre.org.
Please be considerate and keep personal fragrance to a minimum
ACT strives to make its performances and facilities accessible to all our patrons. For additional information or if you have questions, need assistance, or an accommodation not mentioned below, please contact us at service@dev.acttheatre.org or 206.292.7676 (12:00pm-4:00pm, Tues-Fri). ACT offers the following services:
Closed Captioning
Starting with the 2017 Mainstage season, ACT will be offering the Figaro MobiTxt® Closed Captioning System for audience members who are Deaf/ Hard of Hearing (HH).
The Figaro system supports closed captioning on individual tablets attached to a “gooseneck” stand on the arm of the patron’s seat anywhere in the theatre. The captioning will be run manually by an operator at each performance so there will be no delay in the display. Formatting, font size and color can be chosen from a selection of standard settings by the patron, and the display will only be visible to the individual using it and will not disrupt those seated nearby.
Patrons wishing to utilize the CC system should purchase tickets as they normally would, then call or email the Ticket Office to reserve a tablet at service@dev.acttheatre.org or 206.292.7676. Tablets may also be requested upon arrival at the theatre. A form of ID must be presented in exchange for the tablet and will be returned when the tablet is returned after the show.
Tribes actor Josh Castille demonstrates the Figaro system here.
Wheelchair Accessible Seating
Tickets may be purchased by phone, in person, or the Select-Your-Own-Seat function on this website. Please note: In the event of sold out performances, accessible and companion seating may be released for sale to the general public one (1) hour prior to the beginning of each show.
Swing & Armless Arms Chairs
Swing arm chairs are available for patrons who wish to transfer from their wheelchair to a seat. ACT Theatre also provides armless chairs by request.
Audio/Telecoil Neckloop
ACT is equipped with the Williams Sound® Audio Equipment, which amplifies stage sounds with the aid of headsets. We currently have 30 of these devices.
Headsets are available free of charge in the lobby. And they’re not only for people with hearing loss! Headsets can be helpful for anyone wanting a bit of extra help to catch every line.
The neck loop plugs into a receiver’s earphone jack to provide a magnetic signal that can be picked up by a hearing aid equipped with a telecoil (t-switch). It is worn like a lanyard. It is suitable for a person with moderate to severe hearing loss.
Integrated safety breakaway device. In the event the neckloop cord becomes entangled with an object in motion, the breakaway device will disconnect the neckloop from the user.
Audio Description
Audio described performances are available upon request with a minimum 30 day advance notice. For more details please email service@dev.acttheatre.org
Audio description also referred to as a video description or more precisely called a visual description, is an additional narration track intended primarily for blind and visually impaired consumers of visual media (including television and film, dance, opera, and visual art). It consists of a narrator talking through the presentation, describing what is happening on the screen or stage during the natural pauses in the audio, and sometimes during dialogue if deemed necessary
The technique is similar to that of an old-style radio play
For the performing arts (theater, dance, opera), and media (television, movies and DVD), description is a form of audio-visual translation, using the natural pauses in dialogue or between critical sound elements to insert narrative that translates the visual image into a sense form that is accessible to millions of individuals who otherwise lack full access to television and film.
ASL
ASL interpreted performances for the Mainstage Season are offered at least once per play. Tickets can be purchased on each show’s page.
Signed performances are aimed at people who are Deaf or Hard of Hearing.
Nationally Certified Sign Language Interpreters, specializing in performance, work with a Deaf Sign Master/Coach to prepare their American Sign Language translations. During the performance the interpreters are located in the front of the Deaf and Hard of Hearing section.
Specific seats are allocated in the theatre (mostly within the first eight rows) so that the theatre-goer can read the signers interpretation clearly.
Direct Tactile Interpretation
Direct tactile interpretation is available upon request with a minimum 30 day advance notice. For more details please email service@dev.acttheatre.org.
Visual
Large print programs are available for every ACT Mainstage production. They can be requested by asking a House Staff member.
Refreshments at ACT
Beverages and snacks are available in the lobbies before the performance and during intermission. Our full bar includes a selection of wines and beers, as well as a complete array of top shelf mixed cocktails. At concessions, we offer fine chocolates, an assortment of candies, nuts, mints, and cookies. We also offer coffee, juices, sodas, and water.
Area Restaurants
The Carlile Room
820 Pine Street | 206.946.9720 | Menu: Modern American
Rumba
1112 Pike Street | 206.583.7177 | Menu: Caribbean-style rum bar and food
Saint John’s Bar and Eatery
719 E. Pike Street | 206.245.1390 | Menu: Gastro Pub
Where is ACT located?
ACT is located in downtown Seattle, at the corner of 7th Avenue and Union Street. Visit Directions & Parking tab for more information.
Where is the best place to park?
Washington State Convention & Trade Center Garage, located at 8th Avenue and Pike Street. Visit Directions & Parking tab for more information.
Is ACT accessible for patrons with disabilities?
Absolutely! Convenient parking is available at the Washington State Convention & Trade Center Garage, as well as easy drop off points near the entrance of our building. We have elevators that access each theatre lobby area and removable chairs in each theatre to accommodate wheelchair patrons.
I am hard of hearing, will I be able to enjoy the performance?
Yes, ACT is equipped with the SCR/Sennheiser Listening Enhancement System, which amplifies stage sounds with the aid of headsets. Headsets are available free of charge in the lobby. And they’re not only for people with hearing loss! Headsets can be helpful for anyone wanting a bit of extra help to catch every line.
Do you have large print programs?
Yes, they are available for every ACT Mainstage production. Just ask a House Staff member before the show.
Does ACT have a restaurant at the theatre?
Not at this time, but you can enjoy a plethora of delicious restaurants as a part of your downtown experience. See Dining tab for a list of nearby restaurants.
May I bring children?
Our general recommendation is age 14 and older. However, we recommend that you call our Ticket Office at 206.292.7676 to verify if a particular show is appropriate for you and your family. As a courtesy to our audience and actors on stage, ACT does not allow babes in arms or anyone younger than age five at any time. Everyone entering the theatre must have a ticket. Our annual holiday production of A Christmas Carol is recommended for ages five and older.
What is the dress code?
All we ask is that you come fully dressed and comfortable.
What is your policy on cameras, cell phones, pagers and other electronic devices?
Photographic or recording equipment are not allowed in the theatre. As a courtesy to our audience and actors on stage, we ask that all cell phones, pagers, and other electronic devices be turned off BEFORE the show.
Are food and drinks allowed in the theatre?
We allow drinks in our theatres, provided they are in a plastic cup with no ice. No glass allowed. And, please, no food.
May I exchange my tickets for another night?
Subscribers and ACTPass monthly members receive complimentary exchanges as one of their benefits. Upgrade charges may apply if choosing a more expensive performance based on the day of the week. Single ticket buyers may exchange tickets in most instances with an exchange fee per ticket,. Please contact the ticket office for more information on fees.
What if I have an emergency and miss my performance?
We will make every effort to accommodate you for another performance. Give the ticket office a call and we will seat you on a space available basis.
Have a question?
Contact us at service@dev.acttheatre.org or 206.292.7676, and we’ll be happy to assist you.